Why use a kitchen printer?
Due to the time wasted manually running orders to the kitchen. As you can see, the question isn’t "Should I kick the pen and paper habit?" it’s become something more like, What’s the best way to get off pen and paper?
As a result, using a kitchen printer is the solution.
Save unnecessary trips to the kitchen. Let waiting staff attend to your customers without the need to drop off orders to the kitchen.
Easy to read, reducing human error.
Take comfort in knowing that your customers orders will be correct and sent instantly to the kitchen straight from the front of house.
Dot matrix printers have advantages in able to print multiple copies, for kitchens with multiple areas. Also Dot matrix printers are designed with a matrix mechanism that uses pressure to print. The pressure allows second copies to be clearly printed. Thermal printers can be used to print multiple copies as well but on separate tickets.
Paper is also a determining factor in selecting either a dot matrix or thermal model in high heat applications. A typical example is a restaurant. The heavier stock of the paper used with a dot matrix printer is advantageous because it does not wilt under the high heat of a kitchen. In addition, regular paper absorbs the ink faster, reducing smudging or fading. A thermal printer's thin paper stock will wilt and smear under extreme temperatures.
Secondly, a dot matrix printer uses ink to print while thermal printers use the etching process. In restaurants, where cooks and other help with greasy hands constantly handle receipts, ink is preferred because it won't smear.
Dot Matrix Printer
Dot matrix printers are built specifically to work in environments where heat and humidity can erode the type on the kitchen order. The fast, two-color printers offers crisp, easy to read type for quick viewing, clamshell design for easy paper loading and an embedded power supply for space efficiency.